Privacy Policy

Forton (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you deal with us, visit our website, contact us, purchase products, attend events or book Grill School experiences.

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  1. Who We Are

FORTON
Outdoor Cooking Showroom & Grill School
Moseley Hall Farm, Chelford Road, Knutsford, Cheshire, WA16 8RB
United Kingdom

For privacy enquiries, please contact us directly via our website, email or telephone.

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  1. Information We May Collect

We may collect and process the following personal information:

  • Name
  • Address
  • Telephone number
  • Email address
  • Purchase history
  • Booking details
  • Event attendance details
  • Delivery information
  • Payment-related information (processed securely via third-party providers)
  • Communications with us
  • Website enquiry information

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  1. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Process orders and payments
  • Arrange deliveries and installations
  • Manage bookings for Grill School experiences or events
  • Provide customer service and after-sales support
  • Send important service updates
  • Improve our products and services
  • Send marketing communications where lawful to do so

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  1. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate interests
  • Legal obligations
  • Consent (where required)

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  1. Marketing Communications

We may occasionally send information about products, offers, events or Grill School experiences.

You may opt out of marketing communications at any time by contacting us or using unsubscribe options where available.

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  1. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted third parties such as:

  • Delivery providers
  • Payment processors
  • Accountants / professional advisers
  • IT and website providers
  • Booking or email systems

All third parties are expected to handle your data responsibly.

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  1. Data Storage & Security

We take reasonable steps to keep your information secure and protected from unauthorised access, misuse or loss.

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  1. How Long We Keep Information

We retain personal information only for as long as reasonably necessary, including for legal, tax, accounting and customer service purposes.

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  1. Your Rights

Under applicable data protection law, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to certain processing
  • Withdraw consent where relevant

To make a request, please contact us.

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  1. Cookies & Website Use

If our website uses cookies or analytics tools, further information may be provided through our website cookie notice.

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  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always apply.

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  1. Contact Us

FORTON
Moseley Hall Farm, Chelford Road, Knutsford, Cheshire, WA16 8RB

For privacy matters, please contact us directly.